Can you send me a free sample or can I have a sample order?
Yes, we welcome your sample order, and we are also willing to send you a free sample to check our quality. You just need to show your real grow journal to help our other customers to know more about it.
Can I customize my own Logo/Design/Spectrum?
Yes, you can. Please contact us via the platform to confirm more details regarding customization.
What is your warranty policy?
We provide a 3-year warranty for all our led linear lights. We have repair centers in various regions to ensure a quick response within 24 business hours.
What about the lead time for production?
Samples need 3-5 days, while mass production typically requires 1-2 weeks for order quantities of more than 50pcs.
Do you have any MOQ limits?
We maintain a low MOQ; 1pc for sample checking is available.
How do you ship the goods and how long does it take?
We usually ship by DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
Pina Light
