Q1. Are you a manufacturer?
Yes, we operate a production facility of 7,000 square meters specialized in high-quality lighting fixtures.
Q2. Can I visit your factory?
We warmly welcome customers to visit our facilities. Please share your schedule with us in advance so we can coordinate and arrange your visit.
Q3. Can you provide your product catalogue?
Yes. We specialize in producing and developing all kinds of lighting fixtures, including LED floodlights, LED downlights, LED garden lights, LED street lights, and LED outdoor lights. Please let us know which product categories you prefer for detailed catalogs.
Q4. How do you handle cases where minimum order quantities (MOQ) cannot be met?
If you cannot meet the MOQ for a specific item, we recommend choosing from our in-stock items or group-sourced products, which are available at competitive prices and in smaller quantities.
Q5. Do you offer custom design services (OEM/ODM)?
Yes. We have a professional development team to design new items and custom styles based on your ideas or drawings. The sample lead time is approximately 15-20 days, depending on materials and product dimensions.
Q6. What are the standard delivery times and payment terms?
Sample orders typically arrive within 7-15 days, while formal orders require 8-35 days following details confirmation and prepayment receipt. We support multiple payment methods including T/T, Western Union, L/C, D/A, D/P, PayPal, and E-checking.
Pina Light
