❓ Frequently Asked Questions
1. What are your best-selling lighting products?
Our top products include LED swimming pool lights, fountain lights, garden lights, street lights, flood lights, wall lights, wall washer lights, and outdoor waterproof LED lamps.
2. What are the advantages of your lighting solutions?
We provide professional lighting support, short lead times, and high-quality products. We can offer advice on indoor and outdoor lighting schemes tailored to your specific environment.
3. What types of LEDs are used in your products?
For high-power luminaires, we mainly use Cree and Edison LEDs. We also incorporate high-brightness chips and multi-chip technology from brands like Sharp for intensive performance.
4. What is the typical lead time for an order?
Normally, lead time is 3-5 days after payment confirmation. It may vary slightly depending on the current production schedule and order volume.
5. Do you offer OEM services?
Yes, we have extensive experience in handling OEM projects and successfully delivering customized lighting solutions based on client requirements.
6. What is the warranty policy for your LED products?
We offer a 3 to 5-year warranty depending on the product type. If quality issues arise and are certified by our engineers, we handle the replacement of failure parts.
Pina Light
